As you know by now, I price shop once I know what I want. Almost two weeks ago I saw a great bag online at Bloomingdales.com and then continued to look for it elsewhere out there on the WWW.
I found it for less at www.ebags.com and shipping was free as it would have been for Bloomingdales.com
The bag arrived in only a few days and I love it! Shortly afterwards, Bloomingdales had another sale and this time the bag cost less than I had bought it for on www.ebags.com.
I went online to www.ebags.com and did a "Live Chat" with a representative. I was told to fill out the "Price Match" form from their site and they will get back to me.
A few hours later I received an email from them asking for more information. I sent it to them the next morning and then called to make sure they received my email. The sale at Bloomingdales was going to end on Sunday and today was Friday so time was of the essence.
It wasn't until after I was speaking to the representative from www.ebags.com, that I realized I had not furnished them with the very specific link to the exact page showing the sale price.
So while on the phone, I got to the page and the bag was gone, sold out I guess. Now the proof was gone!
The representative was great. He said that because I had started the Price Match while the bag was up on the site, he would honor it. He also knew that I had gone to the trouble of doing a "live chat," sending emails etc. and he appreciated the work I had done on my part.
Am I a big fan of www.ebags.com? You bet!
A price match is easier than having to return something and then having to purchase it somewhere else. One important part of their Price Match program is that you have to request the Price Match within 14 days of your purchase.
Where to shop: www.ebags.com